Google today announced that it is shutting down its Stadia cloud gaming service, with access set to end in mid-January 2023. Google will be providing refunds for all hardware purchases, all game purchases, and all purchases of in-app add-on content made through the Stadia store.
Stadia was not able to gain the traction with users that Google was expecting, which is why it is being shuttered.
For many years, Google has invested across multiple aspects of the gaming industry. We help developers build and distribute gaming apps on Google Play and Google Play Games. Gaming creators are reaching audiences around the world on YouTube through videos, live streaming and Shorts. And our cloud streaming technology delivers immersive gameplay at massive scale.
A few years ago, we also launched a consumer gaming service, Stadia. And while Stadia’s approach to streaming games for consumers was built on a strong technology foundation, it hasn’t gained the traction with users that we expected so we’ve made the difficult decision to begin winding down our Stadia streaming service.
Players can access their games library and play through January 18, 2023, with Google expecting most refunds to be complete in mid-January. During the winding down process, some games may have gameplay issues, especially games requiring commerce, but the majority will “continue to work normally.”
While all hardware purchases and all software transactions will be refunded, Google is not refunding Stadia Pro subscriptions.
We will be offering refunds for all Stadia hardware purchases (Stadia Controller, Founders Edition, Premiere Edition, and Play and Watch with Google TV packages) made through the Google Store and software transactions (games and add-on purchases) through the Stadia store. Stadia Pro subscriptions are not eligible for refund, however you will be able to continue playing your games in Pro without further charges until the final wind down date.
Ahead of the shutdown, the Stadia store has been shuttered and all commerce on the Stadia platform, including in-game transactions, has ended. More information on refunds for Stadia users can be found on Google’s website.
Google Stadia has only been around since 2019, having launched in November of that year. The service was designed to allow for cloud-based gaming across a range of devices, including PCs, Chromebooks, Macs, iPhones, and iPads.